Q&A: Is there any recourse against web hosting company arbitrary shutdown?
Posted by: Alan in WebhostingQuestion by BCPix: Is there any recourse against web hosting company arbitrary shutdown?
6 months ago I posted a question about my dealings with Host Excellence, the web hosting company where I host 2 sites. Briefly the issue I was having was that although I had purchased and paid for an “unlimited” plan, which they advertise as unlimited web space. It turns out that there is all kinds of double-talk in there disclaimer that basically states that you really only get “fair share” of storage space, which, in my case topped out at about 11GB before I started to interfere with their servers and thy took me offline. I was able to get my sites back online by getting my storage space down to under 10 GB and now only have about 5GB of content up. I also removed a CGI script from my homepage which they claimed was slowing down their servers (although they profess to fully support CGI). This morning, even though I have not changed anything on the site in the past 6 months, since being re-instated, I was shut down again, for the same reason. They will not re-instate me until I agree to comply with their requirements, which they have not yet made clear to me. Which brings me tho my question:
Are all web hosting companies this shady? Do I have any recourse against their false claims or have they covered themselves in their fine print. I would love to move my sites off their servers and will probably do so when my prepaid agreement expires, but I don’t know how to determine what company might be more honest in their approach to dealing with their clients and would hate to end up in the same boat all over again with a different company. Also, to any prospective web hosters out there I would, at this point, have to recommend that you avoid Host Excellence, or at least not take their claims at face value!
BC
Best answer:
Answer by Mark
I can understand your frustration but you should contact hosting providers before you start filling up your website with content. I personally use Chime Host and they offer the same option for unlimited space and unlimited bandwidth but i haven’t had that problem with them yet. I am using around 7 GB of space and so far things are okay. But I do know the moment my site utilizing excessive resources such as cpu, memory, ram, I will be asked to either upgrade to vps or cancel hosting. I researched every host out there before settling for chime host and only reason i settled with them is because they don’t force you to pay for 1 years or 2 years in advance. I am on month to month basis and I can leave whenever i want.
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Tags: Against, arbitrary, Company, Hosting, recourse, shutdown, There












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